Refund and Return Policy for The Kashmir Cart

At The Kaashmir Cart, we strive to ensure the satisfaction of our customers with every purchase. If you are not completely satisfied with your purchase, we are here to help with our refund and return policy.

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please include the original receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

3. Exchanges

If you find that you need to exchange an item for a different size or color, please contact us within 30 days of your purchase. We will do our best to accommodate your request, subject to product availability.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to replace the item or issue a refund as quickly as possible. Photos of the damaged or defective item may be required to process the claim.

5. Non-Returnable Items

Certain items are non-returnable, including personalized or custom-made products. Please check the product description before making a purchase to ensure eligibility for returns.

6. Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective/damaged item. In such cases, we will provide a prepaid shipping label.

7. Contact Us

If you have any questions about our refund and return policy, please contact our customer service team at

We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.

Thank you for shopping with The Kaashmir Cart. Your satisfaction is our priority.